Include
- • App version and platform
- • What you were doing when the issue happened
- • What happened and what you expected instead
- • Whether it repeats after restarting the app
- • A screenshot or short log excerpt, if it is safe to share
Bug report
Send a report we can actually use.
Onnoir is beta software, so clear bug reports matter. The fastest reports include the version, platform, a short description, and the exact steps that led to the problem.
Keep private
Do not send passphrases, recovery keys, full vaults, or private notebook text. Redact file names and local paths unless they are needed to reproduce the issue.
Download problems
For broken downloads, include the platform, browser, link you clicked, and whether you were on the website or inside the desktop app. Support mail goes to [email protected].